Melton Angling Gift Voucher £5.00
These vouchers can be used either in the shop or on the website, just simply enter the voucher codes when you check out.
The Gift Vouchers are supplied as a single voucher for the total amount ordered, not individual vouchers for each £5. E.g. £50, not 10 x £5
The Gift Vouchers are normally posted to the name and address provided.
Our ambition is to provide our customers with a friendly experience which is convenient, great value and hassle free.
Browse our store, and add items that you wish to buy into the shopping cart. After you have finished making your selections, click the basket in the top right of the page and select 'Checkout' and provide the few details that we need to be able to complete your order.
Happy Shopping and Tight Lines!
How we process your order
It may take up to 24 hours to process your mail order. Collection orders are usually available within the hour subject to opening times. You will receive a 'ready to collect' email to tell you your order is prepared and waiting.
If there is an issue with the products you have ordered we will contact you using the information you have provided.
Very rarely we will be out of stock of an item that has been indicated as in stock, we may subsequently put your order on hold. You will be contacted by email to inform you of this and will be advised of an approximate delivery date for this item. If agreeable with you, we will despatch the remainder of your order to you; the out of stock item(s) will then be despatched as soon as available. You will not be charged any additional delivery costs for the extra delivery.
Where applicable, we will remove any unnecessary packing to make your delivery more compact and save any additional postage cost that might have to be applied. If you would like to ensure you receive complete packaging, please contact us or add this to the notes when completing your purchase.
Deliveries will normally arrive Monday to Friday, excluding all bank holidays. The delivery timescales are only a guide. Unfortunately we cannot guarantee any delivery times but will always try and get your order to you as fast as possible.
Please note that standard courier deliveries are usually made between 8.00am and 5.30pm. All deliveries must be signed for at the shipping address only.
Missing or incorrect items must be reported within 3 days of receipt of goods.
By using our website you are agreeing to the terms as stated here.
Click & Collect
We urge you to continue using our Express Click & Collect option on this website to reduce your waiting time.
We will be priority picking any Click & Collect orders we receive during the day to help get you on your way!
-You can order on this website for collection from the shop counter.
-When ordering for collection, please be aware that you will not be able to make amendments or additions when collecting. If you have any queries or cannot find what you are looking for, please call or message us. Any additions or amendments will require you to queue and wait for other waiting customers to be served.
-We aim to prepare Collection orders within the hour or less subject to opening times. You will receive a 'ready to collect' email to tell you your order is prepared and waiting.
-When you arrive, please come directly to the counter and let us know your order number(s) you are collecting and then please wait.
-One of us will bring your order to you.
-Please check you order before you leave.
Mainland UK Delivery
Orders to the value of £60.00 or more will be sent post free.
If items that were sent post free are returned as unwanted, our standard charge of £7.99 will be deducted from the value of your refund for the returned goods.
If items are returned to us as undelivered despite attempts to deliver and no collection made a charge of £7.99 will be applied before your refund.
Orders are sent using either Royal Mail 1st Class or UK Mail 24 Hour Parcel Services.
Our post is usually collected by 2.30pm each day. Orders received close to or after this time will be processed the next day.
Large items that are 1.4m or more in length or over 24kg will be shipped at the cost of £19.99 per parcel.
Scottish Highlands and Islands, Northern Ireland, Republic of Ireland, Isle of Man, Isle of Scilly
Deliveries of standard parcels up to 24kg to addresses in these areas will be charged at the cost of £19.99.
Parcels of 25kg and over or 1.4m long or 80cm or more on 2 sides will be quoted individually.
We are happy to cancel, exchange unsuitable or unwanted products, as long as they are returned to us in original condition and have not been used or altered in anyway, within seven working days of delivery. Under these circumstances the postal charges will not be refunded. If we have made an error with your order or have sent you the wrong item by mistake, we will resolve with the error as fast as possible and also refund any additional postal charges.
Any products that are returned for non-broken reasons (e.g. unwanted after cooling off period) may incur a restocking charge of up to 15%.
Most items sold by Melton Angling come with at least a 12 month manufacturer's warranty. If a product develops a fault within the warranty period, assistance will be provided by way of spares, repair or replacement depending on the type of product purchased. Wear and tear is not covered by any manufacturer's warranty.
Any item that was found faulty at the point of delivery may be returned for free repair, replacement or refund, provided you have the original receipt or alternative proof of purchase, and the faulty item is returned complete with all components and original packaging. All faults & defects must be reported within 48 hours of delivery. Please note that you will not be entitled to a repair, replacement or refund in respect of fair wear and tear.
When returning an item, please attach a note explaining details of any fault, along with your customer order number and your personal details inside the parcel. Please package your item(s) securely. All items returned by post are returned at your cost. You are advised to obtain a certificate of posting using a recorded service (available from all Post Offices at no charge) when returning items by post. If you post your item(s) back to us, we will endeavour to send you a replacement or refund your payment within 14 days, providing you have provided us with the necessary information inside the return parcel.
Please send all returns to:
Melton Angling Returns
15 Mill Street